JOB TITLE: Travel Agency Manager
JOB LOCATION: Lagos
JOB DETAILS:
- Promote and market the business, sometimes to new or niche markets
- Manage budgets and maintain statistical and financial records
- Sell travel products and tour packages
- Source products and destinations to meet consumer demands for bespoke travel and sustainable tourism
- Take part in familiarisation visits to new destinations, to gather information on issues and amenities of interest to consumers
- Liaise with travel partners, including airlines and hotels, to manage bookings and schedules, often a year in advance
- Deal with customer enquiries and aim to meet their expectations
- Implement alternative and innovative ideas for achieving new business
- Oversee the smooth, efficient running of the business
- Motivate the sales team to hit and exceed their targets and ensure company profitability
- Meet regularly with team leaders to give them sales figures and plan how they approach their work
- Meet company directors who advise on strategy and find out about any local issues and future trends
- Oversee the recruitment, selection and retention of staff as well as payroll matters and staff training
- Deal with disciplinary matters and customer complaints.
- Research new products.
Knowledge, Skills and Abilities
Advertisements
- Minimum of Bachelor of Science (B.Sc.) Degree or HND. A Masters Degree or equivalent will be an added advantage
- Must have a minimum of 5 years management experience from a reputable travel and tours company
- Strong written and verbal communication skills
- Proven sales and marketing abilities
- Organisational and planningskills
- Customer service skills
- Human resource managementskills
- Financial management skills
- Marketing and selling skills
- Research skills
- Travel and/or management experience
- Strong leadership and team-building skills
- Time and risk management skills
- Resilience to cope with long hours and pressure at peak times
- A genuine interest in travel
- An awareness of the current trends in travel (e.g. sustainable tourism) and knowledge of popular and upcoming destinations is also important.
APPLY NOW
Deadline: February 24, 2022
Job Features
Job Category | Government Agencies / Public Sector |