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Remote |
Ghana |
Posted 3 years ago |
JOB TITLE: Analyst, Media Operations (Remote)
JOB LOCATION: Ghana (Remote)
JOB DETAILS:
Qualifications
Requirements:
- BA / BS degree or equivalent local degree or experience required
- 4-5+ years of related experience with content moderation or online operations or with project and program management, preferably in a fast-paced online support environment or a role involving vendor relationship management
- Fluency in English and Pidgin is required
- Ability to work alongside technical stakeholders including Product and Engineering to define tooling requirements and understand technical and product processes
- Working hours may vary depending on business need, on-call or weekend work may be required
- Ability to travel up to 10-20% to global offices and vendor locations
Additional Preferred qualifications:
- 2+ years experience involving vendor relationships from the customer side or the creation of training, workflows and processes.
- Additional French fluency is highly preferred
- Experience with live video and/or illegal content is a huge plus
- Experience managing contractors or full time staff.
- Experience working with new product rollouts and defining launch requirements for safety or enforcement.
- Experience in the field of study and/or professional experience in promoting online safety, child safety online, and/or countering violent extremism
Job Features
Job Category | Human Resources / Recruitment |