We are recruiting to fill the position below:
Job Title: Unit Head, Mobile Money Wallet
Job Identification: 926
Locations: Lagos
Job Schedule: Full time
Job Category: FBN GEN. JOB FAMILY
Job Shift: Day
Job Description
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- Conceptualize the value proposition, and strategic initiatives for adoption of Mobile and e-Wallets.
- Manage Wallet product initiatives throughout their lifecycles from planning to implementation, sales, monitoring, product support in line with the Bank’s strategic objectives.
- Build and manage payment ecosystems built around Wallets within Mass Markets and Corporate organizations e.g. Manufacturing, Transport Service, Public sectors, Private Organization, Financial Institutions etc.
- Build strong relationships with Industry Leaders, Regulators, Payment Aggregators and Switches to gain insight to new regulations, technology trends and have first-hand information for better business decisions, directions, and policy implementation.
- Develop Management briefs, perform periodic reviews and evaluation of performance, while proposing process improvements and corrective actions so as to remain competitive in the target markets.
- Build and sustain a robust financial model to manage the cost profile of the business, while meeting the projected profitability of the business in line with pre-agreed KPIs.
Duties & Responsibilities
- Develop and manage compelling initiatives and solutions that will aid targeted customer acquisition and activation activities.
- Identify and obtain new payment mandates (around wallets) from corporate bodies, as well as Government and Non-Government Organizations leveraging on existing relationships within the Bank.
- Develop and utilize specific marketing programs to drive results in the identified Retail, Commercial and Public Sector markets.
Research and Analysis:
- Study and analyze market conditions.
- Identify key industry peers/ competitors and consumer trends.
- Articulate market requirements and opportunities for product innovation and enhancements.
Product Planning and Management:
- Determine product specifications, create product road maps and define the long term product strategy.
- Develop pricing strategies and product policies.
- Manage interactions and communicate with cross functional teams.
Product Marketing:
- Develop product marketing plans and event campaigns to generate product awareness and demand.
- Support sales and marketing teams with the necessary product knowledge and technical expertise.
- Conduct product knowledge and awareness presentations; develop sales tools and training materials to equip relationship managers on product sales.
- Provide inputs for marketing collateral development and implement marketing plans in conjunction with all departments.
- Drive ongoing improvement in sales and profitability.
Customer and End-User Support:
- Manage product-related support, feedback and inquiries from users.
- Co-ordinate market research to track customer and end-user feedback.
- Use market feedback to inform product refinements and ongoing development.
- Supervise, co-ordinate and manage the activities of the Mobile Wallet Team members.
Requirements
Education:
- B Sc. in relevant discipline.
- MBA is an added advantage.
- Professional Certifications in cognate knowledge areas.
Experience:
- Minimum 8 years post NYSC experience in FCMG, Telecoms, Banking, Micro Finance, Mobile Money, Payments, and other relevant sectors.
Key Competency Requirements:
Skills / Competencies:
- Business / Product Development
- Channel Management
- Client Industry Knowledge
- Data Gathering and Analysis
- Numerate / Analytical Skill
- Computing (MS Suites)
- Presentation/ Negotiation Skills
- Planning and organizing
- Communication Skill (Written and Spoken)
- Technical skill
- Collaboration.
Application Closing Date
3rd October, 2023 (05:00 PM).
Note: Only shortlisted applicants will be contacted.
Deadline: October 3, 2023
Job Features
Job Category | Unit Head |