JOB TITLE: User & Market Research Manager
JOB LOCATION: Lagos
Employment Type: Full-time
JOB DETAILS:
- Report to head of research department in Mainland China, and assist in local research team management in Local;
- Understand and incorporate technical and business requirements into research.
- Establish and implement overall research strategies.
- Develop reasonable research plans with clear objectives.
- Effectively conduct or organize local teams to carry out user research projects.
- Collect and analyse user behavior through field visits, user interviews, surveys, desk research etc.
- Projects include but not limited to: user scanning (segmentation), target user deep dive, mobile software experience demand mining, new function concept test / usability test, NPS / user satisfaction / user experience measurement, etc;
- Advocate research findings to diverse audiences through written reports and in-person presentations, promote the implementation of research outputs;
- Continuous up-skilling in research related methodology and technology as value add to the team.
Requirements
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- At least a Bachelor’s Degree in Psychology / Sociology / Statistics / Anthropology / Marketing / Business / Economics / Information Technology / Management or related fields
- 5+ years’ experience of user research (both qualitative and quantitative methods).
- Must reside in Lagos
- Not more than 28-38years old by December 2022.
- Able to communication effectively in English/ Fluency in Mandarin Chinese — written and verbal. Fluency in other local languages.
- Familiar with a variety of user research methodologies, such as: interviews and fieldwork, moderating focus group conversations, survey design and data analysis.
- Experience conducting a range of research methods applicable to all product stages from conception to release and driving tangible outcomes with product teams and a proven track record of success.
- Successfully manage and deliver on multiple projects / initiatives with tight timeline in a fast-paced environment.
Apply Now
Deadline: July 25, 2022
Job Features
Job Category | Research / Survey |