JOB TITLE: Worksite Clinic Manager
JOB LOCATION: Ikoyi, Lagos
Employment Type: Full-time
Reports to: Head, Business Development and Corporate Communications
JOB DETAILS:
- This role is responsible for coordinating and managing the worksite clinics to profitability and fostering client retention.
Summary of Responsibilities
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- Set up, attend meetings and make presentation to prospective clients and buyers of our services.
- Develop and execute Health talks to worksite clients.
- Establish and maintain effective working relationships and communication with worksite clinic clients, employees and other managers.
- Responsible for budgets and profitable performance of worksite clinics under the company’s purview.
- Manage and monitor all related reimbursement, negotiations, credentialing, and maintenance / renewal of contracts.
- Responsible for clinical and administrative supplies approval to meet financial concerns.
- Prompt incidence reporting and management of clients‘ grievances.
- Prompt incidence reporting and management of work site staff grievances.
- Other duties as assigned.
Key Result Areas/ Performance Goals
- Revenue Generated vs. budget
- Facilitate 10 Health talks
- Profitability of all work site clinics
- Worksite Contract retention
- Seamless communication and working relationship with clients and worksite clinic staff.
Qualifications
- First Degree or equivalent in the Medical / Clinical field (Doctor, Nurse, Pharmacist) with a valid practicing license.
- Post Graduate certifications in Public Health / Business Administration / Public Administration will be an added advantage
- 6-10 years of experience managing clinical teams and fostering client satisfaction.
Functional / Technical Competencies:
- Demonstrable understanding of medical services and healthcare industry.
- Business Acumen
- Ability to understand Outpatient Department (OPD) utilization reports.
- Excellent relationship management skills.
- Excellent negotiation skills.
- Excellent written and oral communication skills.
- Proficiency in the use of Microsoft suite package.
Managerial Competencies:
- People leadership
- Problem solving
- Ability to interact with senior management
- Excellent Communication and Presentation skills
- Service oriented, courteous, and a good team player.
Behavioral Competencies:
- I-CARE attitudes (Integrity, Compassion, Attentiveness, Respect, Excellence and Empathy)
- Strong interpersonal skills
- Proactive
- CAN DO attitude
- Emotionally and socially intelligent.
Application Closing Date
Not Specified.
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Job Features
Job Category | Medical/ Healthcare / Pharmaceutical |