Job Title: Operations Assistant
Location: Abuja
Division: EHA Clinics
Reports to: Manager, Business and Administration
Department: Business and Administration, Operations
Summary of Job
- The Operations Assistant reports to the Practice and QA manager of the Clinic.
- S/he will undertake all operational and clerical duties in line with her outline Job description,
- S/he will be the “face” of the organization to all visitors and will be responsible for creating the first impression visitors would have about the Organization.
Essential Duties and Responsibilities
To perform this job successfully, s/he must be able to perform each essential duty satisfactorily. Other duties may be assigned.
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Administrative Duties:
- Receives and welcomes clients at the clinic
- Creating, updating, and maintaining low-level records and databases related to Odoo
- Generates final invoices for clients/patients
- Responsible for filing itemized receipts and claims for submission to the respective insurance companies
- Assists in vendor identification and requesting & receiving RFQs for clinic purchases
Requirements
Qualifications & Training:
- Bachelor’s degree in Business Administration, Office Management & Technology, Public Administration, Secretarial Studies or any management related field of study
Work Experience:
- A minimum of two (2) year experience handling roles as a Personal Assistant, Front Desk Executive and Customer Service in any reputable company
Customer Service Requirements:
- Must have excellent customer service skills and communication skills
- Must be able to plan and perform daily activities in an organized manner.
- Must be kind, compassionate, dedicated and patient.
- Must have the ability to handle different kinds of emotions as well as manage on the job stress.
- Must be focused, very detailed and be creative in making decisions.
- Must be physically and mentally stable to handle extended shifts as well as mental pressure and traumatic events.
- Must be able to review, analyze and respond to the different situation they encounter daily.
- Must be able to think critically in adapting to change, judging situations and taking appropriate decisions.
Professional Development:
- EHA Clinics requires all staff to keep their knowledge and skills up to date.
- S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year.
Key Skills and Attributes:
- Computer literacy
- Excellent Communication
- Working Under Pressure
- Humane, Empathetic and Supportive Bedside Manner
- Leadership and Teamwork
- Problem solving and Initiative
- Time Management and Organization
- Attention to Detail.
Apply Now
Deadline: October 3, 2020
Job Features
Deadline | Not Specified. |