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Inter |
Lagos |
Posted 3 years ago |
JOB TITLE: Sales Intern
JOB LOCATION: Lekki, Lagos
Employment Type: Internship
JOB DETAILS:
- Provides quality customer service according to UpBeat Standard, greet guests over the phone in friendly, courteous manner, including interacting with customers, answering customer enquiries, and effectively handling customer complaints.
- Respond to and resolve escalated issues and/or unique or complex requests from customers; with assistance from Line Manager where needed. Answer all customer product and service questions as required.
- Oversee client bookings and function space allocations; ensure that the client’s specifications and request is taken into consideration when confirming and securing their bookings.
- Upsell by offering UPBEAT clients additional services or special packages offered.
- Records reservation information accurately on the PXIER App. Files all reservations in a systemic order for easy referral.
- Provide customers with quotations, negotiate the terms of agreement and close sales.
- Ensure daily compliance with UPBEAT’s Sales Process by monitoring and reviewing the sales call log, updating sales database, order taking system, complaints resolution process and other relevant sales activities.
- Deals with and acknowledges assigned incoming correspondence, emails, vouchers and walk-ins in a timely and accurate manner.
- Liaise with the Finance Team to ensure that all payments and receivables are collected as and when due.
- Liaise with Clients and book appointments for Line Manager.
- Build customer loyalty and retention by developing various schemes i.e. Birthday or Special occasions, attending customer events, implementing feedbacks etc.
- Update client’s details and enquiries in the appropriate log and ensure all relevant documentation are kept up-to-date and backed-up.
Requirements
- Candidates should possess a B.Sc, HND qualification with 0 – 2 years work experience.
Salary
N45,000 – N50,000 / month
HOW TO APPLY
Interested and qualified candidates should send their Applications to: [email protected] using the position as the subject of the mail.
Deadline: August 17, 2021
Job Features
Job Category | Sales / Business Development |