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Full Time |
Lagos |
Posted 3 years ago |
JOB TITLE: Loan Recovery Officer
JOB LOCATION: Ogba, Maryland – Ikeja, Ojota – Lagos
Employment Type: Full-time
JOB DETAILS:
- Contacting & Interacting with Debtors via telephone.
- Collecting payment on debts.
- Understanding reasons for late payment.
- Ensuring the resolution of delinquent accounts.
- Tracking outstanding debts.
- Plan course of action to recover owed money.
- Negotiating payoff deadlines and payment plans.
- Adherence to call script and call center policies.
Requirements
- OND / HND / B.Sc Degree with 0 – 1 year experience.
- Sound knowledge of collection practices, regulations and procedures, and telephone mannerisms.
- Solid understanding of repayment schedules and bad debt management
- Proficient in preventing losses, controlling delinquent balances, and collecting delinquent accounts
- In negotiation and Debt Settlement with the client, collections agents should develop and enact payment plans that eliminate the debt and are manageable for the customer.
- Ability to work with others in a close manner, Good computer skills, Good multi-tasking skills.
- To maintain and grow sales and gross margin for the product range in line with company budgets and strategic plans.
- Must reside in Lagos.
- Compile Reports.
Salary
N50,000 Monthly. Performance + Bonus based on KPI.
Apply Now
Deadline: September 19, 2021
Job Features
Job Category | Loan Recovery Officer |