View Jobs at Interswitch Group |
Permanent |
Lagos |
Posted 3 years ago |
JJOB TITLE: User Experience Specialist
JOB LOCATION: Lagos
Job Type: Permanent
Department: Group Marketing & Corporate Communications
JOB DETAILS:
- Responsible for delivering outstanding user experience and providing an exceptional and intuitive digital product design.
Responsibilities
- Crafting and Implementing research systems and leading the User Research Team in taking the business vision from conception to completion and delivery
- You will be a trusted advisor on the mobile experience they will provide to the customers.
- Working with some of the brightest, most talented designers around- you will learn something new daily and we will like to learn from you.
- Crafting research plans and discussion guides, conducting end-user interviews, synthesizing and analyzing research feedback, and developing lean documentation to keep your team focused on the user.
- The ideal candidate should: be excited and passionate about immersing yourself in the customer’s environment and searching out new opportunities to improve their experience; be able to speak to the value of research and “sell” stakeholders on a comprehensive research plan; be skilled at creating discussion guides and leading open-ended, contextual conversations to help generate answers to key questions as well as discover what the team didn’t know they didn’t know.
- Have experience crafting and leading UX research using both qualitative and quantitative research methods and analysis testing (remote and in-person), ride-alongs, journey mapping, card sorting, prototyping, user interviews, usability testing, persona development – and know how/when to advocate for different methods.
- Demonstrate proven ability to collaborate with designers to realize human-centered designs based on your understanding of HCI fundamentals.
- Passionate about uncovering pain points and delights in a digital interface, as well as helping to solve difficult user experience problems based on your research.
- Be able to effectively articulate issues and concerns to team members and clients as well as work to strategize potential solutions
- Have a passion for FinTech, IoT, or other emerging tech enterprise verticals
Requirements
- B.Sc / HND in Computer Science / Human Computer Interaction or any related field
- Minimum of 3 years cognate experience in visual design, multimedia production and product design.
- Strategic Design thinking.
- Proficiency in use of modern research tools.
APPLY NOW
Deadline: November 5, 2021
Job Features
Job Category | Admin / Account Officer |