View Jobs at HRLeverage Africa |
Part Time |
Lagos |
Posted 3 years ago |
JOB TITLE: Senior Customer Service Officer
JOB LOCATION: Lekki, Lagos
Employment Type: Part-time
JOB DETAILS
- Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused on that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Compilation of accurate reports
- Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
- Control resources and utilize assets to achieve qualitative and quantitative targets
- Maintain an orderly workflow according to priorities.
Requirements
- Minimum of a First Degree with 1 year equivalent experience in real estate.
Salary
N150,000 – N180,000 Monthly.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Deadline: November 10, 2021
Job Features
Job Category | Customer Care |