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Permanent |
Lagos |
Posted 3 years ago |
JOB TITLE: Business Development Executive, Switching – (Card)
JOB LOCATION: Lagos
Department: Purepay – Transaction Switching & Payment Processing
Job type: Permanent
JOB DETAILS:
- To Grow market share, defend existing relationships and cultivate new business opportunities to meet Revenue expectations of the company.
- Plan, direct, or coordinate the actual distribution or movement of a product or service to the customer.
- Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives.
- Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.
Responsibilities
- Business Development
- Provides excellent customer-focused business management activities for designated customers and products
- Develops and maintains strong relationships with key customers utilising products
- Proactively liaises with customers for feedback on services rendered and ensure that issues are promptly escalated and/or addressed
- Responds to customer requests for advice on Switching and Processing queries
- Assists to produces business case documents for new product or service offerings development
- Develops proposals in response to requests for proposals (RFPs), delivering presentations, conducting seminars and participating in meetings with clients and external vendors or advisors
- For new business that are acquired, works with relevant Interswitch teams / colleagues to support customers through the transition from project completion to transaction generation
- Defines and sets sales targets for the unit/ subordinates
- Monitors activities of the team to ensure sales and service targets are achieved
- Analyse sales performance results and develops tactical initiatives to bridge identified gaps
- Communicates customer requirements to the Operations and Project team and work with them to ensure that products are delivered to customer requirements and in line with agreed terms
- Ensures the team’s compliance with Interswitch’s business development policies and procedures (e g use of CRM etc) Drafts MOUs, NDAs, SLAs, OLAs for review by the unit lead and for onward transmission to Legal team for the purpose of closing a sale or developing new business
- Reviews legal documentation with prospective partners or customers for the purpose of closing a sale or developing new business
- Product Management
- Manage relationship with service providers, banks, aggregators and potential allies that can help grow and enrich the payment processing services proposition of Interswitch
- Develops business value propositions for processing solutions offered by Interswitch
- Grows the business into new customer and new market segments as per the strategy of Interswitch
- Use set Key Performance Indicators to track processing Business performance in review and market share
- Create new products and drive it’s development, deployment and adoption
- Attend scrum sessions, PI Planning sessions and initiative ratings within the Agile framework
- Produces business case documents for new product or service offerings development
- Conduct product training sessions for internal and external customers
- For new business that are acquired, works with relevant Interswitch teams / colleagues to support customers through the transition from project completion to transaction generation
- Communicates customer requirements to the Product, Operations and Project team and work with them to ensure that products are delivered to customer requirements and in line with agreed contractual terms
- Supports preparation of financial statements and forecasts
- Market research
- Performs market research and analysis and monitors external and internal environment for development of new market segments
- Assists in developing an evaluation process to gain feedback from customers and providing market feedback to the Head, Transaction Growth & Expansion to meet market demands and generate product development ideas
- Keeps abreast of trends and developments in payment technology, products practices and operations
- Account Management
- Receives feedback from customers for improvement of products and services
- Post-sales engagement: visiting customers to discuss on how to improve services
- Builds relationships that are of value with the customers
- Competitor Analysis
- Learns what the competition is doing in terms of customer pricing, experience in the local market, their alliances, credibility etc
- Responsible for documenting and maintaining for the division the findings of our competitor analysis
- Organises quarterly review of the competitor analysis
- Operational/ Admin Responsibilities
- As may be required.
Requirements
- Good 1st Degree in relevant field/discipline
- Professional Qualification in Business certification, Sale certification, Business Analysis certification, Product Management Certification or Project Management certification are advantages
- Minimum of 5 years’ experience in relevant field.
Apply Now
Deadline: November 23, 2021
Job Features
Job Category | Business Development Management |