View Jobs at Afriglobal Medicare |
Full Time |
Lagos |
Posted 3 years ago |
JOB TITLE: Performance & Learning Manager
JOB LOCATION: Ikeja, Lagos
Employment Type: Full-time
Job Grade: Manager
Department/Group: Human Resource
Reporting to: Head, Human Resources
JOB DETAILS:
- The Manager Performance and Learning drives business performance by delivering a consistent and transparent performance management process across AML regions, a structured learning and development program, and other workforce initiatives to ensure fulfillment of AML’s business objectives.
Key Responsibilities
Performance Management:
- Work closely with the Head of HR to develop and implement the performance management framework and scorecard for AML
- Manage the performance management cycle
- Pro-actively lead activities around performance planning and evaluation
- Design relevant performance metrics, leverage technology and provide data-driven analytics on performance across locations and departments to support management decisions
- Manage new employee probation assessments
Learning & Development:
- Design and implement a learning and development framework for AML, ensuring continuous upskilling of the workforce for the delivery of organization objectives
- Work closely with the Head, Human Resources to instill in AML a culture of learning (evident in knowledge share, continuous feedback, and individual development, amongst others)
- Develop a competency framework to guide learning and development, recruitment, performance management and other workforce initiatives
- Develop relevant learning programs/a learning academy for all AML workforce categories including career starters, new managers, function heads, and core operations teams, ensuring the delivery of a high-performing workforce and best-in-class client experience across all AML operations
- Conduct structured training and development needs assessments, develop annual learning and development plans, ensure evaluation of all completed trainings and measure return on investments to organization
- Manage new employee orientation program
- Prepare periodic up-to-date reports on all learning and development activities for management insight, and regulatory compliance (e.g. ITF)
- Develop/ensure availability of relevant training materials for all AML L&D programs
- Manage relationship with various parties – training vendors, in-house faculty, management and employees, to ensure effective delivery of all learning and development programs and initiatives
Other Organization Development Initiatives:
- Support management in the design and development of relevant talent management programs, succession planning and career management frameworks, aligned with business objectives
- Work closely with management and other HR team members to develop tools and programs to drive leadership development, talent pipelining, culture and change management
- Perform other duties as may be required from time to time
Qualifications and Education Requirements
- First Degree in Social Sciences or other relevant field
- Master’s Degree an added advantage
- HR Certification, e.g. SHRM or CIPD
- 6 – 9 years relevant work experience including organization development, performance management, business strategy, consulting and learning and development (Industry experience is an added advantage)
Preferred Skills:
- Conversant with performance management models, systems and tools
- Experience in conceptualizing new approaches and innovation in the area of performance management, learning & development and talent management
- Adept with a variety of multimedia training platforms and methods
- Experience in curriculum design, training vendor assessment, facilitation, training analysis and reporting
- Excellent verbal and written communication skills and strong presentation skills
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite or related software.
Travel Required:
- Office based, with occasional visits to field locations
Apply Now
Deadline: December 27, 2021
Job Features
Job Category | Manager |