View Jobs at Outcess Solutions |
Full Time |
Lagos |
Posted 3 years ago |
JOB TITLE: Recovery Agent
JOB LOCATION: Opebi – Ikeja,Lagos
Employment Type: Full-time
Responsibilities
- Contact customers who owe money.
- Negotiate payment plans.
- Investigate and resolve discrepancies in payment accounts.
- Keep track of assigned accounts.
- Follow up customers for debt recovery.
- Plan a course of action to recover outstanding debts
Requirements
- OND / HND / Bachelor’s degree in Mass Communication or other related fields.
- 1 – 3 years of work experience
- Relevant experience in Customer Service is an advantage.
- Strong phone contact handling skills and active listening.
- Not more than 34 years of age
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Excellent written and verbal communication skills.
Remuneration
- 40% Net Commission on Recovery
- N15,000 for Transportation
- Commission at the end of each month.
Apply Now
Deadline: March 15, 2022
Job Features
Job Category | Loan Recovery Officer |