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Permanent |
Lagos |
Posted 2 years ago |
JOB TITLE: Senior Swift Application Support
JOB LOCATION: Lagos
Employment Type: Permanent
JOB DETAILS:
- To ensure continuous uninterrupted operation of Swift Support Application Enterprise wide within the frame of the agreed service levels through best practices.
Responsibilities
- Manage the deployment, monitoring, maintenance, upgrade, and support Swift Services Support, and associated hardware.
- Analyse existing operations and make recommendations for the improvement with regards to Capacity management / Service Improvement.
- Ensure timely understanding of any new software integration into company systems.
- Ensure preventative maintenance, including the installation of service packs, patches, hot fixes, anti-virus software is carried out as and when due.
- Ensure smooth running and availability of 99.99 Swift Services Support 24 x 7×365.
- Manage assigned program components to deliver services in accordance with established objectives.
- Operate within established service level agreements with business units. IT asset management, including maintenance of component inventory and related documentation.
- Ensure proper understanding of documented Swift Services Support process/procedures and Configuration items
- Take necessary and prompt corrective actions to ensure the achievement of set objectives.
- To ensure continuous uninterrupted support of Swift Services Support Application Enterprise wide within the frame of the agreed service levels through best practices.
- Ensure business continuity and disaster recovery operations of Swift Services Support Application Enterprise wide and ensure there is 99.99% service Availability and zero data loss in the event of disaster events.
- Apply proven communication and Service Management skills on issues related to the support of Swift Services Support Application Enterprise wide.
Qualifications
- Minimum educational level – First Degree in Computer Science / Engineering, Systems Engineering or Operational Sciences with strong Information systems component
- A second Degree in any of these disciplines, an MBA and/or technical certifications will enhance performance though not essential.
- Minimum requisite experience – 7 years relevant experience within a technology intensive environment.
- We are looking for a candidate with in-depth knowledge of good business continuity and disaster recovery operations of Swift Applications.
- Our ideal candidate must have extensive knowledge of supporting and managing Swift Applications with at least 7 years of related experience.
Knowledge & Skills Required:
- Application support
- IT operations
- Service level management
- Release and deployment
- Continuity management
- Technical specialism
- Supplier relationship management
- Emerging technology monitoring
- Interpersonal and communication skills
- IT & computer appreciation
- Analytical skill.
- Banking operations, policies and procedures.
What We Expect From You
- High degree of professional ethics, integrity and responsibility.
- Highly organised, proactive, ability to work independently and take ownership of tasks assigned.
- Team player with ability to work under pressure and ability to work with a wide variety of people and maintain excellent business relationship.
- High sense of confidentiality and discreteness.
What You Should Expect From Us:
- Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
- Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
- Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.
Apply Now
Deadline: May 26, 2022
Job Features
Job Category | Banking / Insurance |