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Permanent |
Lagos |
Posted 2 years ago |
JOB TITLE: Program Manager
JOB LOCATION: Lagos
Job Type: Permanent
Department: Purepay – Transaction Switching & Payment Processing
JOB DETAILS:
- To manage software development projects in alignment with engineering process, upholding, and reinforcing agile practices in the enterprise and building self-organizing teams.
Responsibilities
- Exhibits the behaviours of a Lean-Agile leader who leads by example; leads the change; have with a Lean-Agile Mindset and helps the team embrace SAFe Core Values, adopt, and apply SAFe Principles, implement SAFe practices
- Supports the team rules – Responsible for reinforcing Agile’s lightweight rules like the rules of Scrum, Built-In Quality practices from Extreme Programming (XP), Work in Process (WIP) limits from Kanban, and any other process rules the team has agreed
- Facilitates the team’s progress toward business objectives –
- Engaged in challenging the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity
- Focus on creating increments of value each iteration and achieving daily and Iteration Goals in the context of the current Program Increment (PI) Objectives
- Leads team efforts in relentless improvement –
- Helps the team improve and take responsibility for their actions
- Facilitates the team retrospective
- Teaches problem-solving techniques and helps the team become better problem-solvers for themselves
- Facilitates events
- Facilitates team events, including (where applicable) the Daily Stand-up, Iteration Planning, Iteration Review, and Iteration Retrospective Ensures they are productive and kept within the timebox
- Supports the Product Owner in managing the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope
- Facilitates the removal of impediments
- Supports the team in addressing and eliminating issues to improve the likelihood of achieving the objectives of the Iteration/PI
- The Scrum Master escalate issues to an appropriate authority to get support in closing long standing issues or issues threatening achievement of business objectives
- Builds a high-performing team
- Focuses on ever-improving team dynamics and performance, and coaches the team in selfmanagement
- Helps the team resolve interpersonal conflicts and challenges, and identify opportunities for growth
- Escalates people problems to management where necessary
- Helps coordinate inter-team cooperation and helps the team operate well on the train
- Supports the team’s efforts to continuously improve communications and relationships with other teams
- Frequently represent the team in the Scrum of Scrums (SoS), helping the team remain aware of opportunities to engage and improve program effectiveness
- Help the team build effective relationships with the System Team, User Experience, Architecture, and Shared Services
- Liaise with customers to remove impediments that may be arising from the customer’s end, clarify requirements and provide project update
- Supports SAFe adoption
- Supports the overall adoption of SAFe across the enterprise by coaching stakeholders and other non-agile teams on effective interactions with agile teams
- Participate in the Scrum Master Community of Practice
- Support the organization’s SPCs
- Works with other Scrum Masters and stakeholders to help the team contribute towards improving the overall development Value Stream
- Facilitates preparation and readiness for ART events like PI Planning, System Demos, and the Inspect and Adapt
- Supports estimating and guides the team in establishing normalized estimates and helps the team understand how to estimate Features and Capabilities
- Documentation of agile events, as necessary
- Documentation and distribution of weekly reports
- Work with stakeholders to continuously think about product performance engineering and seek to reduce production incidences and customer dissatisfaction
Requirements
- Academic Qualification(s): Bachelor’s Degree in Computer Science, Information Technology or a relevant field preferred
- Professional Qualification(s): Certified scrum master, SAFe preferred Experience (Number of relevant years): At least 3 years of experience as a scrum master or in a similar role; Working knowledge of agile methodology, techniques, and frameworks, such as SAFe, Scrum or Kanban, to deliver solutions.
Apply Now
Deadline: May 27, 2022
Job Features
Job Category | Manager |