View Jobs at Finicky Clean |
Full Time |
Lagos |
Posted 2 years ago |
Job Title: Senior Operations Manager (SOM)
Location: Ikoyi, Lagos
Employment Type: Full-time
Job Description
- This person will be responsible for managing all clients/locations we perform Janitorial services for.
- This includes performing inspections of buildings on a specified basis, interviewing and hiring staff for open positions, providing feedback to employees, developing a professional relationship with customers and identifying/selling add-on services as needed.
Other duties will include but not be limited to the following:
- Maintaining adequate cleaning supplies at all clients.
- Managing labor cost to at or below 50%.
- Fill in work as needed.
- Assisting with special projects.
- Training new staff.
- Increase brand awareness and drive sales growth
- Development and management of the departmental budget to achieve revenue and profitability goals
- Ability to interact effectively with executives, co-workers, and all outside client reps and or vendors.
- Track and report updates on staff’s productivity.
Education and/or Experience
- Bachelor’s Degree (B. A.) in Business Management preferred;
- 5+ years related experience and training; or equivalent combination of education and experience.
- Minimum of 5 years management experience supervising 1st and 2nd and 3rd level managers.
- Previous performance evaluation experience of verifiable increase in sales.
- Working knowledge of human resources processes.
- Preferred Candidate must have 5+ years of management experience, excellent computer skills, high proficiency in usage of ERP solution, strong business & marketing skills, and currently live in Lagos.
Competencies / Skills:
- Previous Management experience.
- Experience in the cleaning service operations
- Excellent customer service skills.
- Self-sufficient.
- Reliable.
- Excellent problem solving skills.
- Excellent skills motivating and managing upwards of 15 employees.
- Available to work between 8am and 5pm Monday thru Friday with on call availability every other weekend.
- Monitor company phone as needed.
- Strong business and marketing experience in B2B and B2C markets
- Computer skills to include: Microsoft Word, Excel, Outlook, and Power Point
- Ability to speak clear and effectively for public speaking events, presentations, key customers meeting, and engagement with executive management
- Both sales and marketing management experience at a senior level
- Must have excellent attendance and a clean background.
- Candidate must be highly coach-able, skilled multi-tasker, and able to manage team to meet or exceed company’s growth & profitability.
- The Senior Operations Manager must possess strategic planning skills ensuring the development and implementation of a clear strategic plan for the organization.
- Financial planning skills: Responsible for looking at the future of the business and making key investments and investment recommendations. He/She must be prudent.
- Interpersonal skills: The SOM must be able to support the development of a healthy internal culture that retains key employees and encourages their professional development as well as maintain the culture of the organization.
- Leadership skills: Responsible for leading the entire business units of the organization. Must have the ability to motivate and lead people, manage people and hold employees accountable.
- Must have strong knowledge of operational procedures.
- Must have knowledge of other business process and function (finance, HR, procurement, etc).
Salary
N130,000 – N150,000 / month.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Note
- For more information, WhatsApp: 09168346251.
- Candidates who live around Oniru, Ikoyi, CMS, Costain, Lekki, Victoria Island axis stand higher chances of been considered.
- This is an Executive Management position and only those who meet the criteria and have proven Management/Leadership skills and a clean background will be considered.
- Please be sure you meet all the necessary criteria prior to applying.
Deadline: February 24, 2023
Job Features
Job Category | Administration/ Office/ Operations |