View Jobs at MainOne Cable Nigeria |
Permanent |
Lagos |
Posted 2 years ago |
Job Title: IP Network Operations Center (NOC) Engineer
Location: Lagos
Department: Finance
Job Type: Permanent
Slot: 3 Openings
Responsibilities
- The IP NOC engineer will be responsible for proactive monitoring of Transmission and IP devices across MainOne’s network through the support of Network monitoring systems, perform first-line troubleshooting/fault isolation, resolve where necessary and escalate to other levels for support in line with MainOne’s internal processes
Other responsibilities include:
- Monitor Main One’s network providing a specific update, status, and performance of all network components, capacity services etc.
- Identify and provide at least first-line support on all faults on the Main One network in accordance with the Company’s standard operating procedure for fault escalation and management.
- Maintain and ensure full compliance with all Main One’s NOC processes and procedures.
- Ensure proper technical documentation of all network events throughout normal/shift cycles or operations.
- Answer all network support related telephone calls and interface with internal/external customers on operational issues and related network events, using Main One’s standard operating procedures.
- Run daily and weekly management reports on network events and activities as well as tracking escalations and other key performance indicators and ensure all customer SLAs are met.
Qualifications, Skills & Competencies
- Qualification: B.Sc / HND in Electrical / Electronic Engineering or related discipline.
- 2 – 3 years’ experience in the configuration, operations and maintenance of optical fiber SDH and wireless network equipment.
- Strong analytical and problem-solving skills
- Strong Knowledge of Synchronous Digital Hierarchy technology
- Strong Knowledge of DWDM/OTN technology
- Strong knowledge of PtP/PtMP Microwave technologies
- Knowledge of basic TCP/IP configurations and troubleshooting
- Excellent and effective communications skills, both orally and in writing
- Ability to use OTDR, E-Analyzer, SDH Analyzer, power meter and other signal testing tools/instruments
- Working Knowledge of Huawei OSN series equipment.
- Working knowledge of Ubiquiti or Ceragon radio.
- Working knowledge of IP devices will be a plus.
Demands of the Job:
- Will be ready to work on 24 X 7 base depending on the shift roaster to man the network surveillance tools.
- Also, should be ready to travel to support other MainOne Operations in Africa and beyond.
Application Closing Date
Not Specified.
Apply Now
Job Features
Job Category | Computer & Network Security |