Job Title: Business Relationship Manager – Bank Wide
Locations: Abuja, Adetokunbo Ademola, Lekki, Sabo – Yaba, Oyingbo, Mushin, Bariga, Ijora, Adeniji Adele, Obalende & Surulere – Lagos; Ibadan – Oyo; Akure – Ondo; Abeokuta – Ogun; Sokoto Jalingo – Taraba & Minna – Niger
Employment Type: Full-time
Job Description
- The position requires a specific set of skills including strong communication, strategic thinking, and influential relationship-building.
- Business Relationship managers build strong relationships with customers and business clients.
- They seek out new business opportunities, advise clients on product/service solutions that meet their needs, and resolve any issues or complaints.
- Maintaining a deep knowledge of company products and services.
- Building and maintaining strong relationships with prospective and existing clients.
- Researching and pursuing new business opportunities.
- Identifying clients’ needs and requirements and proposing suitable solutions.
- Providing clients with comprehensive product/service consultations and guiding their decision-making process.
- Upselling and cross-selling products/services to clients.
- Resolving complaints and issues efficiently and in a timely manner.
- Meeting sales/revenue targets.
- Ensuring client satisfaction.
Requirements
- Degree in Management, Marketing, Communication, or a similar field with 4 – 5 years relevant work experience.
- Experience as a relationship manager, in customer service, or a similar role.
- Ability to build and maintain strong client and business relationships.
- Proficiency in Microsoft Office and CRM software.
- Excellent communication and interpersonal skills.
- Good conflict resolution and problem-solving skills.
- Leadership and team management skills.
- Customer-oriented.
Application Closing Date
Not Specified.
Apply Now
Job Features
Job Category | Relationship Manager |