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Permanent |
Lagos |
Posted 1 year ago |
Job Title: Analytics Manager
Location: Lagos
Employment Type: Permanent
Department: Paymate – Digital Commerce & Merchant Acquiring
Description
- To drive data adoption and build insight generation capabilities around digital products and services, and a culture were data drives new features and improvements.
Responsibilities
Team Management:
- Lead cross-functional projects
- Manage the data champions within the business
- Recruit, train, develop and supervise data analysts
Data Advocacy and Awareness:
- Trainings on interactions with the dashboards
- Periodic ‘Do you know’ Series
Shared Analytics:
- Evaluate and support requests from other Interswitch business groups and shared services
Product Analytics:
- Creation and management of analytical dashboards for products
- Identify dashboard requirements for all the products
- Setup performance dashboards as required and continually maintain and improve on them
- Create dashboards that help quickly detect problems with the product
- Provide support and trainings for dashboard usage
- Pro-actively enhance dashboards in line with business realities
Exploratory Analytics:
- Analyse data to reveal intelligence for driving strategic decisions as well as data-based forecasting
- Track service improvements by continuous review of service performance
- Develop and drive analytics-based initiatives
Data Engineering:
- Setup and maintain data sources to support products analytics use cases
- Ensure that data feeding the dashboards are pro-actively updated
- Undertake / Participate in pre-processing of structured and unstructured data
- Monitor and audit data quality to ensure accuracy and completeness
Data Science:
- Build predictive, and prescriptive models and machine learning algorithms
- Develop and drive improvement initiatives
- Work on analytics objectives (Churn, growth rate and drivers, customer lifetime, product vs competition) etc
- Collaborate with engineering and product development departments
- Set and Track Key Performance Indicators for products
- Make recommendations based on analytics for service improvements
Requirements
- Bachelor’s Degree in a relevant discipline
- Minimum professional experience of 6 years
- Indepth understanding of Tableau and Power Bi
Apply Now
Deadline: May 25, 2023
Job Features
Job Category | Manager |