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Contract |
Lagos |
Posted 1 year ago |
Job Title: Operations Manager
Location: Idi-Araba, Lagos
Employment Type: Contract
Contract Duration: 3 years in the first instance but may be reviewed
Job Summary
- The Operations Manager will play a pivotal role in ensuring the successful delivery and execution of research initiatives.
- The selected candidate will be responsible for overseeing all aspects of project management, strategic planning, process improvement, team coordination, and communication.
- Their leadership and guidance will be instrumental in driving projects forward while fostering a collaborative and productive working environment.
- The candidate will be based in Lagos and must have experience in managing research operations in a healthcare setting.
- The candidate should be willing to travel anywhere in Nigeria and other destinations as required from time to time.
Main Duties / Responsibilities
- Utilize a wide range of tools and methodologies to track and report on the quality and delivery of the operational activities at the centre.
- Actively contribute to strategic planning and ensure that project plans are designed to achieve objectives in a timely and efficient manner Proactively identify process improvements across the project and develop innovative solutions to address challenges.
- Manage all aspects of multiple related initiatives, ensuring alignment with the company’s strategic objectives.
- Collaborate extensively with the project team and stakeholders to ensure effective communication and coordination.
- Provide leadership and guidance to cross-functional project team members, fostering a collaborative and productive working environment.
- Liaise with various functional departments to maximize project success and address any issues or concerns.
- Deliver relevant and high-quality project governance and communication to sponsors, executives, and project team members.
- Execute policies and procedures for the project, including quality assurance, team reference guide, communication plan, and centre’s environment setup.
- Take ownership of project scope and release commitments, define key milestones and deliverables with the team, and ensure successful project delivery and operations of the Center.
Performance Goals
- Successful Execution of Projects: Ensure the successful execution and delivery of research initiatives within the defined scope, timeline, and budget
- Process Improvement: Identify and implement process improvements across projects to enhance efficiency, productivity, and quality
- Stakeholder Satisfaction: Maintain a high level of stakeholder satisfaction by effectively communicating project progress, addressing concerns, and ensuring alignment with expectations.
- Team Collaboration and Coordination: Foster a collaborative and productive working environment by promoting effective communication, coordination, and teamwork among project team members and stakeholders.
- Risk Management: Identify potential risks and develop strategies to mitigate them, minimizing their impact on project timelines and objectives.
- Quality Assurance: Implement and monitor quality assurance processes to ensure adherence to project requirements, standards, and best practices.
- Strategic Planning: Contribute to strategic planning efforts by providing insights, recommendations, and alignment of project plans with the organization’s strategic objectives.
- Leadership and Team Development: Provide leadership, guidance, and mentorship to the project team, promoting their professional growth and development.
- Project Governance: Establish and maintain effective project governance, including regular reporting, documentation, and compliance with relevant policies and procedures.
- Stakeholder Relationship Management: Build and maintain strong relationships with key stakeholders, including research sponsors, executives, and partners, to maximize project success and collaboration.
Qualifications / Skills
- The candidate must possess a Bachelor’s Degree in a relevant field (e.g. Healthcare Administration, Public Health, Project Management, Operations Management or related disciplines). An Advanced Degree is preferred.
- At least five (5) years of proven experience in healthcare project management, operations, or a related role is required.
- Project management professional (PMP or equivalent) certification and basic accounting certification are assets.
- Strong strategic planning and analytical skills are essential.
- Excellent leadership abilities with a track record of successfully managing cross-functional teams.
- Exceptional communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
- Strong problem-solving and decision-making skills.
- Experience in quality assurance and process improvement is highly desirable.
- Proficiency in project management tools and methodologies is required.
- Knowledge of the clinical trials and/or health research industry is essential.
HOW TO APPLY
Interested and qualified candidates should send their Applications, current CV and scanned copies of Credentials to: [email protected] using the Job Title as the subject of the email.
Deadline: June 30, 2023
Job Features
Job Category | Administration/ Office/ Operations |