We are recruiting to fill the position below:
Job Title: Junior Farmers Satisfaction Representative
Location: Ibadan, Oyo
Employment Type: Full-time
Job Description
- As a Junior Farmers Satisfaction Representative, you will play a crucial role as the liason between the organization and the Natnuprenuer farmers, addressing their concerns, providing assistance and advocating for their needs by maintaining a strong relationship with the farmers, ensuring their satisfaction with our products, services and supports.
Key Responsibilities
- Support the Senior FSR
- Provide exceptional customers service to farmers through various channels, such as phone, email and in-person interactions
- Address enquiries, resolve complaints, and offer solutions to problems promptly.
- Develop and maintain positive relationships with farmers to foster trust and loyalty.
- Understand the unique needs and challenges of the Natnuprenuer farmers and support them in achieving their goals.
- Effectively communicate the Natnuprenuer scheme to farmers by providing guidance on product selection, usage , and best practises to optimize their farming operations.
- Act as mediator between the farmers and other departments within the organization to resolve issues.
- Escalate issues to senior FSR when necessary.
- Gather feedback from farmers regarding their experiences with our products and services.
- Compile feedback reports and communicate insights to relevant stakeholders for continues improvement..
- Conduct training session programs for farmers.
- Stay informed on industry trends and market dynamics.
Qualification
- OND in Agriculture, Animal Science, Agribusiness, or a related field.
- Strong knowledge of broiler bird-rearing techniques, farm management practices, and agricultural markets.
- Excellent communication, interpersonal, and relationship-building skills.
- Ability to work independently and collaboratively in a dynamic, fast-paced environment.
- Proficiency in Microsoft Office suite and data analysis tools.
- Ability to ride motorcycle
- Below 25 years of age.
Application Closing Date
9th July, 2024.
HOW TO APPLY
Interested and qualified candidates should send their Application to: [email protected] using the Job Title as the subject of the mail.
Note: Join our team and make a difference in the lives of our Natnuprenuer farmers while contributing to the success of our organization.