We are recruiting to fill the position below:
Job Title: Head of Pharmacy
Locations: Festac, Victoria Island and Lekki – Lagos
Employment Type: Full-time
Job Description
- We are seeking an experienced and dynamic Head of Pharmacy to oversee and manage our retail pharmacy branches located in Festac, Victoria Island, and Lekki.
- The ideal candidate will be 35 years or older, possess at least 10 years of leadership experience in a retail pharmacy environment, and have a strong understanding of retail pharmacy operations.
- This role requires a proven leader who can drive operational excellence, ensure exceptional customer service, and lead a dedicated team of pharmacy professionals.
Job Functions / Responsibilities
- Provide strategic leadership and direction to the pharmacy teams across the Festac, Victoria Island, and Lekki branches.
- Foster a positive and collaborative work environment that promotes teamwork, professional development, and high performance.
- Ensure effective communication and coordination between branches to maintain consistent standards and practices.
- Oversee the day-to-day operations of the retail pharmacy branches, ensuring compliance with regulatory requirements and company policies.
- Implement and monitor standard operating procedures (SOPs) to enhance efficiency, accuracy, and customer satisfaction.
- Optimize inventory management, including stock levels, ordering, and expiry management.
- Ensure the delivery of exceptional customer service and patient care across all branches.
- Address and resolve customer complaints and concerns in a timely and professional manner.
- Develop and implement initiatives to enhance customer experience and loyalty.
- Recruit, train, and mentor pharmacy staff to build a skilled and motivated team.
- Conduct performance evaluations and provide constructive feedback to support staff growth and development.
- Identify training needs and organize relevant professional development opportunities.
- Develop and manage budgets for the pharmacy branches, ensuring financial targets are met.
- Analyze financial reports and performance metrics to identify areas for improvement and implement corrective actions.
- Implement cost-saving measures and strategies to maximize profitability.
- Ensure all branches comply with legal and regulatory requirements, including licensing, record-keeping, and reporting.
- Maintain high standards of quality assurance, including regular audits and inspections.
- Stay updated on industry trends, best practices, and changes in regulations affecting retail pharmacy operations.
Requirements / Qualifications
- Bachelor’s or Master’s Degree in Pharmacy (PharmD) from a recognized institution.
- Current pharmacist license in good standing.
- Minimum of 10 years of leadership experience in a retail pharmacy setting.
- Proven track record of successfully leading and managing teams in a retail pharmacy environment.
- Strong understanding of retail pharmacy operations, including inventory management, customer service, and regulatory compliance.
- Excellent communication, interpersonal, and organizational skills.
- Strong analytical and problem-solving abilities.
- Ability to work effectively in a fast-paced, dynamic environment.
- Proficiency in pharmacy management software and Microsoft Office Suite.
- Must be 35 years or older.
Work Schedule:
- Full-time position, with flexibility to travel between the Festac, Victoria Island, and Lekki branches as needed.
Compensation and Benefits
- Monthly Salary: N500,000
- Health Maintenance Organization (HMO) coverage
- Pension plan
Application Closing Date
10th August, 2024.
HOW TO APPLY
Interested and qualified candidates should send their Resume, Cover Letter, and references to: [email protected] using “Head of Pharmacy Application” as the subject of the mail.
Deadline: August 10, 2024