We are recruiting to fill the position below:
Job Title: SAP Application Support Specialist (O2C Workstream)
Location: Lagos
Employment Type: Full-time
Job Overview
- We are seeking a dedicated and experienced SAP O2C Workstream Application Support Specialist.
- This role is responsible for providing comprehensive support for the SAP Order-to-Cash (O2C) processes.
- The ideal candidate will ensure seamless operation, support end-users, and drive continuous improvement within the O2C domain.
Key Responsibilities
Application Support:
- Provide day-to-day support for SAP O2C modules, ensuring system stability and resolving issues promptly.
- Troubleshoot and resolve issues related to sales order processing, delivery processing, billing, and accounts receivable.
- Collaborate with users to identify system improvements and enhancements.
User Training and Documentation:
- Conduct training sessions for end-users to enhance their understanding and utilization of the SAP O2C system.
- Develop and maintain comprehensive documentation for processes, procedures, and system configurations.
Process Improvement:
- Analyze existing processes and recommend optimization strategies to improve efficiency and accuracy.
- Work closely with business stakeholders to understand requirements and translate them into system solutions.
Project Participation:
- Assist in SAP O2C-related projects, including system upgrades, migrations, and new implementations.
- Participate in testing activities (e.g., unit testing, integration testing, user acceptance testing) to ensure system integrity.
Collaboration:
- Collaborate with other IT teams, including BASIS, ABAP, and other functional areas, to resolve cross-functional issues.
- Coordinate with functional consultants and SAP support for problem resolution and system enhancements.
Qualifications
- Bachelor’s Degree in Information Technology, Business Administration, or related field.
- Must have 3-5 years of experience in SAP O2C support or a similar role.
- Strong knowledge of SAP SD (Sales and Distribution) and integration points with other SAP modules (MM, FI, CO).
- Proficiency in troubleshooting and resolving SAP O2C issues.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving abilities.
- Experience in the beverage industry or similar manufacturing environment is a plus.
Preferred Skills:
- SAP certification in Sales and Distribution (SD).
- Knowledge of SAP S/4HANA.
- Experience with SAP Fiori and other SAP UX technologies.
- Understanding of EDI (Electronic Data Interchange) processes and interfaces.
Application Closing Date
30th August, 2024.
Note: Only qualified candidates will be contacted.
Deadline: August 30, 2024
Job Features
Job Category | IT Support Specialist |