View Jobs at Stanbic IBTC Bank |
Full Time |
Lagos |
Posted 1 month ago |
We are recruiting to fill the position below:
Job Title: Manager, CCC Inbound
Job Ref ID: 80427813A-0001
Location: Lagos Mainland, Lagos
Job type: Full time
Business Segment: Personal & Private Banking
Job Description
- Effective and efficient management of the Customer Care Centre – Inbound by providing first line contact to customers/general public.
Qualifications
- First degree in any field.
- Minimum of 6 years’ of Operational and Customer Service experience
Personal Competencies:
- Strong Leadership Qualities
- Conflict Resolution Skills
- Good verbal and written communication skills – sincere and articulate.
- Knowledge & Experience in Effective Service Delivery.
- Strong Influencing and Persuasive Skills.
Application Closing Date
Not Specified.
Deadline: August 31, 2024