View Jobs at MainOne Cable Nigeria |
Permanent |
Lagos |
Posted 4 years ago |
Cloud Operations Analyst needed at MainOne Cable.
JOB TITLE: Cloud Operations Analyst
JOB LOCATION: Lagos
Department: Technical
Job Type: Permanent
JOB DETAILS:
- The Cloud support analyst will be responsible for providing Second level support to MainOne cloud customers in line with Customer SLA requirement and ensuring day to day operations & maintenance of the MainOne’ s cloud infrastructure.
The specific responsibilities shall include to:
- Provide timely L2 issue resolutions and support to cloud customers.
- Ensure day to day operations and maintenance of the cloud infrastructure.
- Identify, recommend and implement potential improvements to service efficiency.
- Comply with support processes and procedures to ensure customer satisfaction and service level objectives (SLO) are met.
Qualifications, Skills & Competencies
Qualifications:
- Bachelor’s Degree in Computer Sciences, Information Management or related engineering field is preferred
- Minimum of 4 years’ experience in virtualization & Cloud technologies.
Skills & Competencies:
- Strong documentation skills.
- Excellent customer engagement skills
- Strong Cloud experience (Azure or AWS).
- Excellent oral and written communication skills.
- 4 years’ experience with Microsoft Systems Center 2012
- PowerShell scripting experience will be an added advantage.
- Strong hands on experience on Hyper-V, VMware, Windows Server 2012 and Active directory.
- Knowledge of Cloud monitoring tools like Solarwinds, Azure Monitor, Cloudwatch, SCOM etc.
- Networking and system security experience will be an added advantage.
- Certifications in Hyper-V, Windows Server, Microsoft System Centre, VMware, Linux, Storage, and other Cloud Technologies is required.
Demands of the Job:
- Prioritizing skills
- Ability to take ownership
- Problem solving and Troubleshooting skills
- Ability to work under pressure
APPLY NOW
Deadline: January 31, 2021
Job Features
Job Category | Administration/ Office/ Operations |