View Jobs at Nigerian-British Chamber of Commerce (NBCC) |
Full Time |
Lagos |
Posted 4 years ago |
JOB TITLE: Assistant Director of Membership
JOB LOCATION: Lagos, Nigeria
JOB DETAILS:
- Ensuring the implementation of initiatives necessary to achieve the mission of the Chamber.
- Developing initiatives to educate new and existing members on the activities and benefits of membership of the Chamber.
- Developing and implementing membership retention strategies including loyalty programs approved by the Council.
- Supporting the Chamber, in developing and managing relationships within the Chamber and with Members.
- Working alongside the Membership team to implement new tools to increase leads and Chamber revenue
- Preparation and dissemination of high-quality information through the monthly member’s bulletin.
- Initiating and nurturing networks, relationships, and alliances with corporate organizations and potential members.
- Identifying, Researching, and Suggesting potential Members for admission into the Chamber.
- Developing and managing the process for member feedback on programs and services.
- Ensuring quality and timely submission of periodic Membership and Project Performance Reports as per desired standards and guidelines.
- Maintaining membership records
- Devising evaluation strategies to monitor the performance of Members, and recommending relevant improvements as appropriate.
- Coordinating new member orientation
Education
- A first degree in Social Sciences, Management, Administration or a related field. Post-Graduate qualification is an advantage.
Experience:
- A minimum of 7 years relevant experience in a Membership or Client Relationship Management role
- Proven Experience relevant in a managerial position.
- Thorough understanding of client relationship management techniques and methods.
- Strong Professional and Social Networks.
- Experience in coordinating, monitoring, evaluating, and impact assessment of programs and initiatives.
- Experience in raising and managing funding from diverse sources.
Essential Knowledge:
- miWorking knowledge of MS office and data analysis.
- Excellent understanding of developing partnerships, developing relations, and maintaining network and connections.
- Proficiency in the use of IT Tools.
Essential Skills:
- Leadership and Delegation.
- Excellent Client Service Skills.
- Networking and Social Skills
- Sales and Marketing
- Strategic thinking
- Highly organized and detail-oriented.
- Excellent verbal and written communicator. Fluency in written and spoken English.
- Excellent Presentation skills.
- An analytical mindset with great problem-solving abilities.
- Planning, Organization, time management, and coordination.
- Crisis management and conflict resolution.
Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the “Job Title” as the subject of the email.
Deadline: March 21, 2021
Job Features
Job Category | Assistant |