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Contract |
Lagos |
Posted 4 years ago |
Job Title: Billing Specialist
Location: Lagos
Employment Type: 6 Months Contract
Responsibilities
- Billing – Support – Engineer Telecom Billing application support (Telecom BSS / OSS, KYC, Enterprise
- Billing Solutions, IT Applications)
- Technical Expertise & Hands-on sound knowledge to do Unix/Shell Scripting and MySQL / ORACLE query writing
- Analysis of Events / Renewals/ Service/System in error, provide workaround solutions
- Overall knowledge of the E2Eapplication, systems & solution for their application suite.
- Technical specialist for resolving all complex & critical application issues/ challenges faced by the team.
- Accountable for meeting & improving SLA & KPIs for their application suite.
- Responsible for driving down the incidents, problem, trouble tickets, service request trends,
- Configurations, Automations, Small Development, backend fixes.
- Support on work allocation (shifts, rotas)
- Expert in Operational criticality like Backup & restoration, Fraud handling, Revenue sensitive operations.
- Working experience on Rating, Billing, Invoicing, 4G LTE, broadband services, FTH, WTTH.
- Provide end to end L2/L3 support for billing application modules (Billing Platform for 4G LTE platform and VoLTE)
- Support changes carried out by interface applications like CRM, Provisioning, PCRF, OCS and Reporting.
- Provide support to Customer Operations team, Internal Users, Revenue Assurance and Business needs.
Qualifications / Experience
- Graduate / Postgraduate qualification
- Minimum of 4 – 6 years of experience in Telecom Billing and Strong in handling backend systems.
- Functional Area: IT Software Application Programming, Operations & Maintenance
- Role Category: Operations, Automation, Telecom Billing Domain.
- Key skills: Unix / Shell Scripting / SQL / My SQL/ORACLE.
- Must have extensive experience in the billing platforms used for triple-play organizations delivering voice, video and internet.
- Must have clear targets and KPIs agreed.
Salary
Very Attractive.
How to Apply
Interested and qualified candidates should send their tailored CV to: [email protected] using the Job Title as the subject of the email.
Note: Any application received after the above time and date will be automatically rejected.
Deadline: April 6, 2021
Job Features
Job Category | Specialist |