View Jobs at Outcess Solutions |
Full Time |
Lagos |
Posted 2 years ago |
JOB TITLE: Customer Service Representative (Corp Member)
JOB LOCATION: Opebi, Ikeja, Lagos
Employment Type: NYSC
JOB DETAILS:
Responsibilities
- Ensuring that customers are satisfied with products or services
- Letting customers or clients know about additional products or services
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Escalating queries and concerns
- Keep records of customer interactions, process customer accounts and file documents.
- Troubleshooting common issues with a product or service.
Requirements
- HND / Bachelor’s Degree in Mass Communication or other related fields.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
- Excellent written and verbal communication skills.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using “Corp Member CSR” as the subject of the email.
Deadline: April 30, 2022