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Full Time |
Lagos |
Posted 2 months ago |
We are recruiting to fill the position below:
Job Title: Rider’s Compliance Specialist
Location: Ikeja, Lagos
Employment Type: Full-time
Job Summary
- We are looking for an experienced Rider’s Compliance Specialist to join our team at Whoosh NG.
- The ideal candidate will be responsible for sourcing riders, tracking their activities, and managing any crises that arise between riders and management.
Key Responsibilities
- Source and recruit competent riders to join the team.
- Track and monitor the activities and routes of riders on duty.
- Manage and resolve any conflicts or crises between riders and management promptly.
- Ensure riders adhere to company policies and procedures.
- Conduct regular performance evaluations and provide feedback to riders.
- Develop and implement training programs for new and existing riders.
- Maintain accurate records of rider activities, attendance, and performance.
- Coordinate with the operations team to ensure timely and efficient delivery services.
- Handle rider-related inquiries and complaints.
- Ensure compliance with local transportation regulations and safety standards.
- Facilitate regular meetings with riders to address issues and provide updates.
- Support the HRand the Operations department in onboarding new riders and completing necessary documentation timely.
Requirements
- Minimum of 2 years of experience in the logistics industry.
- Tech-savvy, with the ability to use tracking and monitoring tools effectively.
- Strong crisis management and problem-solving skills.
- Excellent leadership skills.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Strong organizational and time management skills.
- Proximity to Ikeja, Lagos, is highly preferred.
Application Closing Date
29th July, 2024.
HOW TO APPLY
Interested and qualified candidates should send their CV in a PDF format to: [email protected] using the job title as the subject of the mail.
Deadline: July 29, 2024
Job Features
Job Category | Compliance Officer |