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Full Time |
Lagos |
Posted 3 years ago |
JOB TITLE: Shopper’s Assistant
JOB LOCATION: Lekki, Lagos
Employment Type: Full-time
Slot: 20
JOB DETAILS:
- The Shopper’s Assistant will process purchase orders, prepare deliveries, assist with customer queries and offer advice & guidance on products.
- To be successful in this role, you should demonstrate excellent communication skills and strive to exceed customer expectations.
- You should also be resourceful, energetic, and pay attention to detail.
- Outstanding Shoppers Assistants add value to the buying experience and are able to resolve any issues to the customer’s satisfaction.
Key Responsibilities
- Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service
- Supporting customers with placing orders and making payments via the phone, online, or in-person
- Responding promptly and effectively to customers’ complaints and requests
- Advising customers on suitable substitutes for dated, discontinued, or unavailable products
- Reporting customer issues, supply shortages, and inferior products to Management immediately.
Qualifications & Experience
- Minimum of Secondary School Leaving Certificate
- Previous retail experience would be advantageous
- Basic PC knowledge to take and process orders is an absolute must
- Strong written and verbal communication skills
- Basic math and computer skills
- Ability to lift and carry items, tolerate noise, stand, walk, and sit for extended periods
- Ability to work independently and as part of a team
- Willingness to work irregular hours, including nights, weekends, and during busy shopping periods.
Salary
N70,000 – N80,000 Monthly.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Deadline: November 12, 2021
Job Features
Job Category | Assistant |